Welcome to Himal Cleaning Services. By accessing our website or using our professional residential and commercial cleaning services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. About Our Services

Himal Cleaning Services provides:

• Residential cleaning services

• Commercial and office cleaning

• Deep cleaning services

• Annual maintenance and scheduled cleaning services

All services are subject to availability and confirmation.

2. Service Booking & Confirmation

• Service requests can be made via our website, phone, or email.

• Bookings are confirmed only after approval by Himal Cleaning Services.

• We reserve the right to refuse or cancel services at our discretion.

3. Pricing & Payments

• All prices are based on service type, area size, and service requirements.

• Final pricing may vary after site inspection or service assessment.

• Payments must be made as agreed (cash, bank transfer, or digital payment).

• Any additional work requested will be charged separately.

4. Customer Responsibilities

Customers agree to:

• Provide accurate contact and service location details

• Ensure safe access to the property during service time

• Secure valuables, fragile items, and pets before cleaning

• Inform us of any special instructions or risks in advance

Himal Cleaning Services is not responsible for issues caused by undisclosed hazards.

5. Cancellations & Rescheduling

• Cancellations should be made at least 24 hours in advance.

• Late cancellations or no-shows may be subject to a cancellation fee.

• Rescheduling is subject to availability.

6. Service Limitations & Liability

• We use professional cleaning tools and standard cleaning chemicals.

• Pre-existing damage, wear, or stains may not be fully removable.

• Himal Cleaning Services is not liable for:

  • Normal wear and tear

  • Damage caused by faulty fixtures or materials

  • Loss due to customer negligence

Our liability is limited to the value of the service provided.

7. Health & Safety

• Our staff follows safety and hygiene standards during service delivery.

• Customers must inform us of allergies, restricted areas, or hazardous materials in advance.

• We reserve the right to stop services if working conditions are unsafe.

8. Intellectual Property

All website content including text, logos, images, and service descriptions belong to Himal Cleaning Services and may not be copied or used without permission.

9. Third-Party Links

Our website may include links to third-party websites. Himal Cleaning Services is not responsible for the content, policies, or practices of those websites.

10. Termination of Services

We reserve the right to terminate or suspend services:

• For violation of these Terms

• For abusive behavior or unsafe conditions

• For non-payment or repeated cancellations

11. Governing Law

These Terms of Service shall be governed and interpreted according to the laws of Nepal.

12. Changes to Terms of Service

Himal Cleaning Services may update these Terms of Service at any time. Changes will be effective once posted on this page.

13. Contact Us

For questions regarding these Terms of Service or our cleaning and maintenance services, contact:

Himal Cleaning Services
Phone: 984-9652751
Email: cleaningserviceshimal@gmail.com
 Service Area: Kathmandu,Nepal